The purpose of this survey is to determine how the ACRL Standards for Distance Learning Library Services are being utilized in libraries which serve academic programs delivered at a distance. Thank you.

Survey Questions:

1. What is your title?

2. What is your role in providing distance learning library services to students at your institution?

3. What programs or degrees are offered to distant learners at your institution?

number of undergraduate programs
number of graduate programs
number of certificate programs
other (please explain)

4. Are you aware of the ACRL Standards for Distance Learning Library Services?
Yes No     Comments Below:

5. Does your library use the Standards for planning, implementing or budgeting distance learning library services?
Yes No    Comments Below:

6. Does your institution's administration recognize and/or utilize the Standards in strategic planning?
Yes No     Comments Below:

7. How are distance learning library services funded at your institution? Check all that apply

No additional funding; absorbed by library's general budget
Additional funding added to the library's general budget due to increased costs for distance learning services
Funded as a separate line item in library's budget
Funded by a fee assessed to each student in distance education programs
Funded by Department of Distance and Continuing Education (or whatever it's called at your institution)
Co-funded by Library and DCE Department
Other (please describe)

8. The ACRL Standards for Distance Learning Library Services address seven areas: Management, Finances, Personnel, Facilities, Resources, Services, and Documentation. Listed below are the key points of each area. Based on your perusal of the attached information (contained below this survey), and/or your prior familiarity with the Guidelines, please rate each section on a scale of 1 (Not at All) to 5 (Fully) based on your institution's practices.

a. Management 1 2 3 4 5
b. Finances 1 2 3 4 5
c. Personnel 1 2 3 4 5
d. Facilities 1 2 3 4 5
e. Resources 1 2 3 4 5
f. Services 1 2 3 4 5
g. Documentation 1 2 3 4 5




The chief administrative officers and governance organizations of the originating institution bear the fiscal and administrative responsibilities, through the active leadership of the library administration, to fund, staff, and supervise library services and resources in support of distance learning programs. As the principal and direct agent of implementation, the librarian-administrator should, minimally:


The originating institution should provide continuing, optimum financial support for addressing the library needs of the distance learning community sufficient to meet the specifications given in other sections of these Standards, and in accordance with the appropriate ACRL Standards and with available professional, state, or regional accrediting agency specifications. This financing should be:


Personnel involved in the management and coordination of distance learning library services include the chief administrators and governance organizations of the originating institution and the library administration and other personnel as appropriate, the librarian-coordinator managing the services, the library subject specialists, additional professional staff in the institution, support staff from a variety of departments, and the administrator(s), librarian(s), and staff from the distance learning site(s). The originating institution should provide, either through the library or directly to separately administered units, professional and support personnel with clearly defined responsibilities at the appropriate location(s) and in the number and quality necessary to attain the goals and objectives for library services to the distance learning program including:


The originating institution should provide facilities, equipment, and communication links sufficient in size, number, scope, accessibility, and timeliness to reach all students and to attain the objectives of the distance learning programs. Arrangements may vary and should be appropriate to programs offered. Examples of suitable arrangements include but are not limited to:


The originating institution is responsible for providing or securing convenient, direct physical and electronic access to library materials for distance learning programs equivalent to those provided in traditional settings and in sufficient quality, depth, number, scope, currentness, and formats to:


The library services offered to the distance learning community should be designed to meet effectively a wide range of informational, bibliographic, and user needs. The exact combination of central and site staffing for distance learning library services will differ from institution to institution. The following, though not necessarily exhaustive, are essential:


To provide records indicating the degree to which the originating institution is meeting these Standards in providing library services to its distance learning programs, the library, and when appropriate, the distance learning library units, should have available current copies of at least the following:

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Revised April 6, 2000